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Managing Quotes

Managing sent quotes

Updated today

Event History

You can monitor real time progress of your quote by clicking on "Event History" in the top right corner of your individual quote page. These are the definitions of the key events that are tracked:

  • Draft- Quote has not been sent to the customer and can be edited

  • Sent- Quote has been sent to the customer and is no longer in draft

  • Accepted- Customer has approved the quote by either:

    • Clicking "Accept" or "Pay" for Checkout Page delivery (Note: This event status does not confirm if a payment was successful, check Invoices to confirm payment success)

    • Providing their signature for E-signature delivery

  • Expired- The "offer valid thru" date for the quote is in the past

After a quote is finalized

Once both parties have signed a quote, a PDF of the contract is created with the signatures added and the quote becomes a subscription.

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