To manage your team in Turnstile, click Team in the sidebar. From the Team page, you can invite teammates, change their roles, and remove them. You need the Manage team & settings permission to do any of these. The default Owner and Admin roles include it.
Invite teammates via email
Go to Team.
Click Invite members.
In the Email invite tab, type an email address and select +Add [email address]. You can add more than one person.
Select a role for each person. New invitations default to Member.
Click Send invite.
Your teammate receives an email from no-reply@tryturnstile.com with the subject You have been invited to Turnstile. They click Open Turnstile in the email to sign in. Someone new to Turnstile may be asked to enter a verification code sent to their email address.
The invitation expires after seven days. An expired invitation is removed from the Team page and cannot be resent. To invite the person again, send a new invitation. To change the role on an invitation that has not expired yet, revoke it and send a new one.
Note: If the person already signs in to Turnstile with that email address, for example through another company’s Turnstile account, they are added to your team right away and do not receive an email. They can choose your account the next time they sign in.
Invite teammates with a magic link
Go to Team.
Click Invite members.
Select the Magic link tab.
Copy the link and share it with your teammate.
Warning: Anyone who opens the magic link can join your team. Everyone who joins this way gets the Member role. To give them more access, change their roles after they join.
Sign in to Turnstile
Teammates can sign in with their Google or Microsoft account. People outside your company, such as an outside accountant, can be invited at the email address they use.
Resend an invitation
Go to Team.
Click the three vertical dots next to the pending invitation and select Resend invite.
Click Resend invite to confirm.
Resending an invitation keeps its original expiry date. It does not restart the seven days.
Revoke an invitation
Go to Team.
Click the three vertical dots next to the pending invitation and select Revoke invite.
Click Revoke invite to confirm.
Change a teammate’s roles
Change a teammate’s roles to give them more access or limit what they can do. A teammate can hold more than one role and gets every permission those roles include. Role changes can take up to five minutes to apply.
Go to Team.
Click the three vertical dots next to the teammate and select Change roles.
Select one or more roles. Effective access shows everything the person will be able to do with the roles you selected.
Click Save roles.
Note: Turnstile always needs at least one Admin. You cannot remove the Admin role from the last person who holds it. Only an Owner can give someone the Owner role or remove it.
Remove a teammate
Go to Team and hover over the teammate you would like to remove.
Click the three vertical dots next to their name and select Remove user.
Click Confirm.