The customer portal is a public, shareable Turnstile page you and your customer can use to view subscription details, products and services, and invoice history. You can access the customer portal by clicking the View customer portal button found at the top of the customer page.
The customer portal page link can be shared directly with your customer and does not require signing in to Turnstile.
What your customers can see and do in the customer portal
On the customer portal, your customers can:
View their active subscriptions and products & services.
View and manage payment methods (if Stripe is integrated).
View usage for their usage-based products and services.
View, pay, and download invoices.
Manage payment methods in the customer portal
If Stripe is integrated, a Payment methods section will appear on the customer portal page where your customer can:
Add additional payment methods.
Choose Make default to assign a default payment method.
View usage in the customer portal
If your customer has an active subscription with a usage-based product, a view-only Usage section appears on the customer portal.
Each usage-based product on the subscription shows one of two visualizations, depending on its billing cadence:
A bar chart showing usage over time, for products billed monthly, quarterly, or semi-annually.
A dial showing the amount used, the total entitlement, and the amount remaining, for products billed yearly, once, or over a fixed term.
If a customer has no usage-based products on their subscription, or no usage has been recorded yet, the usage section does not appear on their portal.
View and pay invoices on the customer portal
The customer portal displays the customer's full invoice history. For each invoice, your customers can:
Pay an outstanding invoice directly from the portal.
View a paid or voided invoice via a public-facing link.
Download any invoice.