To manage your team in Turnstile, click Team in the sidebar. On the Team page, you can add and delete users and update their permissions. Only Admins can invite and edit users.
User permissions in Turnstile
Turnstile has two levels of user permissions, Admin and Standard.
Admin users can see and do everything in the account.
Standard users cannot remove teammates from the account, but can do everything else (including inviting teammates).
People who join through a magic link are added as Admins. People invited by email are added as Standard users. It is not currently possible to change a user’s permissions in Turnstile.
Add users
To invite a teammate to your Turnstile account, you can either share a magic link or invite them via email. Only users with Admin permissions can invite new users to the account.
Invite a teammate with a magic link
To share a magic link with a user to invite them to your account:
Head to Team.
Click the Share icon (three connected dots) in the top right of the page.
Copy the link from the Magic Invite Link window and share it with your teammate.
When your teammate opens the link, they are asked to sign in and are then added to your account.
Warning: Anyone who opens the magic link can join your account, and they join as an Admin. The link does not expire. Share it only with people who should have Admin access.
Invite a teammate by email
To send an email invitation to join the account:
Go to Team.
Click the + icon.
Enter your teammate’s email address.
Click Send invite.
Your teammate receives an email from no-reply@tryturnstile.com with the subject You’ve been invited to Turnstile. They click Open Turnstile in the email to sign in. Someone new to Turnstile may be asked to enter a verification code sent to their email address.
The invitation expires after seven days.
Note: If the person already signs in to Turnstile with that email address, for example through another company’s Turnstile account, they are added to your team right away and do not receive an email. They can choose your account the next time they sign in.
Sign in to Turnstile
Teammates can sign in with their Google or Microsoft account. People outside your company, such as an outside accountant, can be invited at the email address they use.
Resend an invitation
Resend an invitation to a user who has not yet signed in by taking the following steps:
Go to Team.
Click the three vertical dots next to the pending invitation and select Resend invite.
Click Resend invite to confirm.
Resending an invitation keeps its original expiry date. It does not restart the seven days.
Revoke an invitation
Withdraw an invitation for a user who has not yet signed in by taking the following steps:
Head to Team.
Click the 3 vertical dots to the right of their name and select Revoke invite.
Confirm by clicking Revoke invite.
Edit user permissions
At this time, it is not possible to edit user permissions in Turnstile. That said, Standard users can do everything in the account except remove other users.
Remove a user
Only Admins can remove a user from the account. To remove an existing teammate from the account:
Head to Team and hover over the teammate you'd like to remove.
Click the 3 vertical dots to the right of their name and select Remove user.
Click Confirm.